VISITOR GUIDELINES

Planning your visit

10 AM - 12 PM: Senior Citizen Hours
10 AM- 4 PM: Regular Operating Hours

Tours are only available by appointment with a maximum number of people.
Guided tours are only available by appointment. Please email [email protected] to book a slot. Tours are limited to a maximum of five (5) pax per appointment.
The museum encourages you to visit in small groups

At the ticket booth:

Visitors are encouraged to use contactless payment during ticket and museum shop transactions.
Chinatown Museum offers contactless payment through

Follow the floor markings indicated for proper social distancing. Please stay behind the colored lines.

Inside the museum:
1

Social distancing of at least (1) meter will be strictly observed at all times. Please follow the stated maximum number of people per gallery.

 

2

Do not touch any of the items on display in the museum.

3

Damaging, defacing, and stealing museum displays are not tolerated.

4

Please refrain from rowdy behavior for the benefit of other visitors.

5

Parents, guardians, or teachers must supervise visitors ages 12 and below. Tour coordinators are liable for the behavior of the group.

6

Photos and videos for non-commercial purposes are allowed. Professional/formal shoots are not allowed.

7

Mobile phones must be switched off or kept in silent mode.

8

Follow all the instructions of museum personnel.

The museum reserves the right to end tours/visits prematurely, should there be any violation of the house rules.

Upon entering the museum:
1

Temperature will be checked. Visitors that have a temperature of 37.5 degrees or 
more will not be allowed to enter.

Those who exhibit COVID-19 symptoms  will not be allowed to enter the museum.

2

Everyone should pass through the foot bath to disinfect when entering the premises.

3

Sanitize hands by using alcohol or hand sanitizers available at the ticket booth and the reception desk.

4

Face masks must be worn properly at all times.

5

Please fill out our visitors’ registration card available at the ticket counter.

Name
Phone Number
Email Address
Health Declaration
Not experiencing any COVID symptoms
No travel in the past 14 days

6

Please avoid bringing big bags during your visit to the museum. The baggage counter will be closed until further notice.

7

Food and drinks are not allowed in the museum. 

8

No pets allowed inside the museum.